Who we are
Hazel Tech Services Limited is the controller of personal information described in this notice.
Company number: SC879847
Registered office: Suite 2/3, 2nd Floor, 48 West George Street, Glasgow, United Kingdom, G2 1BP
Email: support@hazeltech.uk
Information we may collect
When you contact us or submit an enquiry through the website, the information may include:
- your name, email address, telephone number and organisation;
- information about a proposed software development or DevOps requirement;
- your preferred timing, indicative budget and related correspondence;
- technical information necessary to operate and secure the website, such as request logs.
Please do not send passwords, access credentials, special-category personal data or other sensitive information through the website.
How and why we use information
We may use personal information to:
- review and respond to questions or project enquiries;
- take steps requested before entering into a contract;
- prepare, manage and administer an agreed service;
- protect the website and business from misuse or security threats;
- meet legal, accounting and regulatory obligations.
Depending on the circumstances, our lawful basis may be steps taken at your request before a contract, performance of a contract, compliance with a legal obligation or our legitimate interests in responding to enquiries and operating a secure business.
Who may receive information
Information may be processed by service providers supporting website hosting, email, professional advice, accounting or secure business administration. We use Resend as an email-delivery provider to transmit website enquiries to our receiving mailbox, which means the information entered in an enquiry form is processed through that service. We do not sell personal information. Information may also be disclosed where required by law or necessary to establish, exercise or defend legal claims.
International transfers
Some technology providers may process information outside the United Kingdom. Where this occurs, we will use an appropriate transfer mechanism or safeguard as required by data protection law.
How long we keep information
Enquiries that do not lead to work are normally reviewed and deleted when no longer reasonably needed. Information connected with contracts, finance or legal obligations may be kept for longer periods required by law or legitimate business needs. Retention is considered according to the nature and sensitivity of the information.
Your rights
Depending on the circumstances, you may have rights to ask for access, correction, deletion, restriction, objection or portability of personal information. You may also complain to the Information Commissioner’s Office. Visit ico.org.uk for current guidance.
To make a privacy request, email support@hazeltech.uk. We may need to verify your identity before responding.
Changes to this notice
We may update this notice when our services, website or legal obligations change. The latest version and update date will be published on this page.