How we work

Clear decisions before code. Useful checkpoints throughout.

Our delivery approach is designed to make the work, responsibilities and next steps understandable from the start.

Start a project

A useful starting point

Begin with the outcome—not a finished specification.

You can come to us with an early idea, a defined requirement or an existing system that needs attention. The first step is to understand what should change and why it matters.

Where important details are still unknown, a separate discovery stage may be proposed before a wider build is estimated.

  • The intended users and business need
  • Existing software, infrastructure and dependencies
  • Known constraints, priorities and risks
  • What a useful first delivery should include

Delivery stages

A straightforward route from discussion to handover.

01

Discover

We discuss the outcome, users, current setup, constraints and the problem that needs solving.

02

Define

We set out the proposed scope, assumptions, responsibilities, delivery stages, timing and cost.

03

Deliver

Work progresses in manageable stages with agreed checkpoints for review, decisions and feedback.

04

Hand over

The agreed work is checked, documented and handed over with ownership and next steps made clear.

Before work begins

Put the working agreement in clear terms.

The appropriate level of detail depends on the engagement. The aim is to remove avoidable uncertainty before delivery starts.

01

Scope and priorities

What is included, what is not included and which outcomes matter most.

02

Assumptions and dependencies

Access, information, third-party services and decisions the work relies on.

03

Roles and responsibilities

Who supplies information, reviews work, makes decisions and owns each next step.

04

Timing and checkpoints

Proposed stages, review points and factors that may affect the schedule.

05

Cost and change

How the work is priced and how requested changes will be assessed and agreed.

06

Handover and support

What documentation, access and follow-on arrangements are included.

During delivery

Handle change without hidden surprises.

01

Review at useful points

Feedback is gathered when it can inform the next stage, rather than being left until the end.

02

Record important decisions

Material technical and scope decisions are made visible to the people involved.

03

Agree the effect of change

If a requirement changes, its impact on scope, timing and cost is discussed before proceeding.

Have something to build or improve?

Let’s turn it into a clear next step.

Tell us what you are trying to achieve. We will review your enquiry and contact you to discuss whether Hazel Tech is a suitable fit.